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PROVANTAGE

7249 Whipple Avenue NW
North Canton, OH 44720-7143
PROVANTAGE
http://www.PROVANTAGE.com
Hours:9am - 6pm ET
800-336-1166(sales)
800-336-1166(service)
sales@provantage.com(sales)
customerservice@provantage.com(service)
  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: linda.booth_1149622874

    Updated:01-01-09

    good experience overall

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: rzgrip

    Updated:12-27-08

    Item still has not arrived! after six days, has not left shipper. Scheduled to arrive 9 days after ordering! When I called, I was told that if I wanted it faster, it would be at my own expense! Completely unsatisfactory.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Vinceott_1169073098

    Updated:12-23-08

    Item over 20 laptops were in stock when credit card order was made. Order was taken and week and a half later when I checked the order had been canceled. Dont understand why? Have reordered from a California store.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: mikedefrk_7297667288

    Updated:12-18-08

    Excellent site that has really competitive pricing and always shipped promptly with no issues thus far from any products ordered from it.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: insty6957_1095271476

    Updated:12-18-08

    Online ordering process was extremely easy. As a first timer with Provantage the credit process was also easy. As a frequent online purchaser, Provantage did a great job of website design.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: zmedeiros

    Updated:12-12-08

    I like to see the shipping charges up front. Your shipping charges were reasonable.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: elsubs_4336376512

    Updated:12-10-08

    The site is easy to use and is well designed. One small thing was the shipment didnt have enough packing materials to stop it from bouncing around during shipment. Fortunately the product itself was packaged adequately.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: paulgraf83_4169436783

    Updated:12-10-08

    everything went nice and smoothly so far.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: mario1202_3566433185

    Updated:12-10-08

    no comments

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: alecm3

    Updated:12-09-08

    The order took nearly 3 WEEKS to arrive ( I got an email that it had to be shipped from their Texas warehouse to their Ohio warehouse first, not to my address, and only then forwarded to my address)Then I was unlucky to have to return my merchandise: it was an old discontinued part as the manufacturer told me. To return it, I had to go through a nightmare:1) Call Provantage, wait for 30min on hold. Get told that you need to call the manufacturer and get a case number2) Call manufacturer (Kingston), wait for 20min on hold there3) Call back Provantage with the case number, spend 1 HOUR on hold. An extremely rude representative (spoke to me as if I was a criminal) says that I will receive return instructions via email.4)No return instructions. Called back next day, 30 min on hold. Then a representative says: it may take at least 4 days to get you the return instructions. Or longer- no deadline was given. I said that I would charge it back- he replied- this is your right, sir!

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Lenovo ThinkPad X200 Notebook
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