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Compu-America.com

5741-A Buckingham Pkwy.
Culver City, CA 90230
Compu-America.com
http://www.compu-america.com
 Hours:8:00am - 6:00pm PT
800-533-9005(sales)
310-642-8100(service)
sales@compu-america.com(sales)
obi@compu-america.com(service)
  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: CALIFORNIADUDE

    Updated:12-20-08

    This is probably the fastest and reliable service I experienced ordering online. I ordered Laser Printer last Tuesday evening and called for followup the day after (Hey guys you got a great customer care service!). Guess What! I received the unit yesterday (Friday) right in time before Christmas. A Happy Customer here and will look forward doing more orders.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: martin4947

    Updated:12-12-08

    Ordered an hp laserjet on Dec 3 which I need by Dec 19. Called customer service next day to find out if toner was included. Was told yes and the man told me printer would be shipped on Dec 4. Tried to find tracking number on website daily and all that the website listed was "in fulfillment." Called at least three times to get tracking number and got the "run-around." On Dec 11, I checked my credit card charges and found that no charge had been made against card. Forced the issue with Compu-America and they admitted they did not have a printer to sell to me at price advertised and also they had failed to notify me. Cancelled order. Very seriously doubt I will ever deal with Compu-America again. Will not recommend them to anyone - quite the contrary. In my case, Compu-America lacks honesty and good business practice. I will now have to wait until January, next year, to try again to get a printer.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: tbrown00

    Updated:12-08-08

    I would not recommend this company to anybody. I purchased a 42" Panasonic plasma television for a project of ours. A few days after ordering, I called to ask when we would be receiving it. I was told that it would be 3-4 weeks before it could even ship. They gave me some convoluted reason, and after I told them their service was completely unacceptable, they called me back to tell me it would ship the next day. However, they did say that they had to open the box to make sure that everything was in it, but that it was new and in good condition, that it wasnt a refurbished or used model. When our installer went to install it today, he said that the set looked used, and that there was a problem with the screen, that it was very pixelated. I called Panasonic, gave them the serial number from the set, and they informed me that it was from 2007. Luckily it is still under manufacturer warranty. There was nothing on the box or invoice to indicate this was a used or refurbished set.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Atef

    Updated:09-15-08

    I placed an order and the order confirmation came through fine. However after checking the order status online I kept noticing that it does not move away from the status of "Provisioning." I called their office and at first they told me they did not have access to the system that can tell me what the issue is. After repeated calls they told me that my order is waiting to be shipped. After checking the status again a week after I had placed the order I noticed that the order is cancelled. I then called them and they told me that they dont have the product and for this reason they have cancelled my order. I tried to get a hold of a manager or the owner named Farhad, but he never returned my call. They even have not returned my money nor did they send any email notifying me that the order was cancelled. Save yourself a lot of trouble and don?t do any business with them.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: caladorn08

    Updated:08-18-08

    I ordered a printer that was listed as "In stock" and NEW on 7/7. I received an order conf immediately but no other communication until after I called a wk later and left a msg for their cust serv asking why my order was listed as "On Hold". The agent stated they needed the phone # off the back of my credit card, which I gave him. Another 1.5 wks pass and no news so I sent an email to their cust serv dept asking why they had not complied with their stated policy, ??will ship within 24 to 48 hours.? I received no response but did have my account billed a few days later on 7/26. I then received a shipping conf on 7/30, and the printer arrived 8/5. After the printer arrived it did appear to be New but the box had the Proof of Purchase removed and replaced with a photo-copied version. This probably means no Mail-in rebate for me which is the only reason I bought it. There was also a receipt showing CompuAm had bought this printer off ebay on 7/28 before shipping it to me. InStock??

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: jdlaubacher

    Updated:06-24-08

    ORDERING WAS FAST & EASY. CNETS PRICE COMPARISON WAS $0.50 LOWER THAN WHAT COMPU AMERICA CHARGED.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: cegcomputers

    Updated:06-17-08

    Great Communication, I will continue to use

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: supra_swift_1166069329

    Updated:04-02-08

    The web site was easy to use and the products are what I want and the prices are good.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: TRImports

    Updated:03-02-08

    Reasonably prompt shipping, with good packing and product exactly as expected. I have since ordered other products from this merchant.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: dwhetzel

    Updated:02-25-08

    I would not recommend this merchant to a friend. I ordered 2 HP Procurve switches. They arrived two in one box. The bottoms and the sides were all beat up. I called to get an RMA from them but they would not issue one. I have contacted them several times with no answer. I have turned it over to AMEX to to get these returned.

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