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J&R

Park Row
New York, NY 10038
J&R
http://www.jr.com
 Hours:9:00am - 7:30pm
1-800-806-1115(sales)
1-800-426-6027(service)
custserv@jr.com(sales)
custserv@jr.com(service)
  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: OregonRebel_1228122359

    Updated:12-10-08

    When I placed my order, the item was listed as having FREE SHIPPING and the total reflected this.I called in a few hours later to change my order, and the rep tried to charge me for shipping! I told her there was free s&h, and she said no, there was not. I told her yes, there was on the items page, and she said there wasnt, but she would remove the shipping anyway.When I checked the website, the free shipping was no longer listed, but my receipt does show it.I doubt Ill ever order again from them due to this. I expect to pay what the website shows and not be jerked around!I completed their online form, explaining what had occurred, but no one ever bothered to reply or apologize. To me thats poor customer no-service!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: e124928

    Updated:12-10-08

    You could make it easier to find the warranty information.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: SeanWales1066

    Updated:12-10-08

    Item was received damaged, the customer service was excellent at making things right and shipping out a new item.I will buy from again!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: thomaseo123

    Updated:12-09-08

    The website and online purchasing system was very good with this merchant. JR.com will definitely be on my list in the future for anything that I wish to purchase in that category.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: pattistrauss_1228062830

    Updated:12-09-08

    This is the first time I am ordering from J&R. I found it through a google search. They have some great deals and I really like the site layout and web search capabilities. I will use them as an additional search site for electronic products.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: VINCENZT_1227893482

    Updated:12-09-08

    n/a

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: cdb0086_1228005328

    Updated:12-09-08

    so far so good just waiting for my package looks like it is just sitting at ups. Now that I have the computer, I had to return the extended warr it was not available even though it was sold to me.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: sassyg51107_1228081588

    Updated:12-09-08

    I had no trouble at all. I will be looking forward in receving them. Thank you Sheila

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: toasted1

    Updated:12-09-08

    I was impressed with how fast my order was processed and shipped, it took less than 24 hours! nice..

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: mjrodpt_1228068342

    Updated:12-09-08

    Ordering from J&R has always been a pleasant experience. They provide excellent values, easy processing, and prompt shipping. Lots of product info on the website helps with buying decisions too.

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