Quantcast

PCW Shop & Compare

You are viewing User merchant reviews for...

Circuit City

9954 Mayland Drive
Richmond, VA 23233
Circuit City
http://www.circuitcity.com
Hours:Customer Support: Mon-Sat 9am-10pm ET; Sun 11am-8pm ET; Sales: 6am-5am ET, 7 days a week
(800) 843-2489(sales)
(800) 843-2489(service)
customercare@cc.circuitcity.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: SunbirdPhotos

    Updated:10-29-08

    I selected the appropriate shipping at additional cost ($11.26) to have it delivered on 10/29 because I am taking it to Colorado early morning on 10/31 as a gift for my daughter. Every Circuit City confirmation and receipt shows 10/29 as the delivery date, but the Fedex Ground tracking shows it in Illinois on the 29th with delivery scheduled for the 30th. This ruins my plans to be somewhere else on the 30th because I have to be home for the delivery to be made. Circuit City needs to have their shipping process comply with what they promise the customer when they order something. I called their Customer Service telephone number and got a representative who couldnt understand English very well - everything had to be repeated for her to comprehend. She kept insisting that the product would be delivered on the 29th, despite FedEx tracking showing a 10/30 delivery date. She also said they would issue a refund on shipping only after I receive the product, not before delivery.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: ROBERTJANCZURA

    Updated:10-12-08

    DO NOT SHOP HERE! Never...NEVER...NEVER AGAIN....Dont waste your time and money. !!!!!!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: rexcraft7

    Updated:09-28-08

    i wrote 29, but it never came. i went to get a car stereo installed. that was 29 days ago. after i bought the stereo by itself, they told me my car needed a stereo frame in order to go through with the installation, and that it would take a week for the part to arrive. three weeks passed. i called, and i got the OK for the installation, so i made an appointment, got up early, went to circuit city - only to find out they had ordered the wrong part. they then told me they should be getting the right frame by two days time. its been a week. usually, im a pretty patient person, but a month is way to long to have just a stereo installed. frustrated, i returned the stereo, and got one installed IN THE SAME DAY in a nearby car electronic shop. what a waste of time. i think it is also important for me to say that this is my first review on a store - before, i was never frustrated enough to go through all the trouble of writing something like this. thanks circuit city.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: lew98

    Updated:09-10-08

    DON NOT GO THERE!!!!!!! I ordered this boombox that was supposed to be in stock. I received my confirmation email that it would ship the next day. Our checking account was debited immediately. I continued to check email and wait for the shipping confirmation email. After one week I called and was told by customer service that it was "in process of being shipped". I asked if they could tell me the reason for the delay. I was told that there was no way to contact the "on line warehouse" to get that information. Today I received an email that said that the boombox was not available and that the order had been "backordered or cancelled." There was no indication which had occured. They still have our money and no indication as to the reason!!! DONT USE THEM!!! NOT TRUSTWORTHY!!!!!!1

  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: byoml32

    Updated:08-11-08

    Ensure you keep a copy of web page from which you ordered with the date. They do NOT honor their ads. I purchased a camera that came with a free camera case. Dealt with several people over internet and phone. Customer service was rude and unbending. I did not get the case.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: ninnyhammers

    Updated:07-11-08

    Ordered computer on line and picked up at the store the following day. Two weeks later I saw that the price had dropped for a July 4th Sale. Their price guarantee is rock solid and receiving the price difference was a simple, smooth process. Many thanks, Circuit City - youre true to your word!

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: estempel

    Updated:06-29-08

    Product ordered online and was available within an hour of purchase. Service was good. Would use this stores pickup service again.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: gudbune

    Updated:06-22-08

    Ordered the Canon Powershot SD750 on line from Circuitcity.com and picked it up in the store within 24 minutes. Its the 2nd time Ive ordered from them on the .com site and have only had the highest regard for the store and their curteous customer service associates.

  • Overall Rating
    4 stars 4 Star Review
    Reviewed by: Jobbes

    Updated:06-16-08

    I ordered online and made a store pick-up. The item wasnt ready when I got there. The circuit city employee who helped me honored their 24minutes pick up policy and game me a gift card for $24.00.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: KLD100

    Updated:06-09-08

    After reading some of the negative reviews, I was a bit nervous about ordering my Linksys Wireless-N Laptop Adapter (WPC300N) from Circuit City, but they had the best price, and I could save shipping by picking it up right at the store (about 5.5 miles from my house). Well, everything went great! The order went through smoothly, and my adapter was waiting for me when I stopped by the store about 9 hours after placing the order. I didnt even have to wait in line; I was in and out of the store in about 10 minutes.

« Back to product pricing for...

Nikon D300 Black SLR Digital Camera Body Only
$1299.99 - $1809.95 Specs
Shop & Compare Sections
Name City
Address 1 State Zip
Address 2 E-mail (optional)