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STAPLES

500 Staples Dr.
Framingham, MA 01702
STAPLES
http://www.staples.com
 1-800-3STAPLE(sales)
1-800-378-2753(service)
support@orders.staples.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: panterfamily

    Updated:09-11-06

    I order from Staples because I was lead to believe I would receive my order in one day. It has been four days and I can not even get anyone who can tell me when I will receive the order. I will never order from Staples again

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: pgman003

    Updated:07-25-06

    Staples is great. Super fast shipping, excellent service, excellent sales and coupons.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: tmthystone

    Updated:07-12-06

    Ordered Canon ip6600d phot printer with $30 instant internet rebate at the lowest price available via all internet search engines. Ordering from their web site was extremely easy and efficient. Received all confirmations and tracking #s quickly. Arrived in perfect condition 1 day ahead of schedule. Will order from them again and would reccomend them highly!!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: hastephens

    Updated:07-10-06

    Staples has never let me down. Their merchandise always arrives within the next business day as promised. I have used them for several years for online purchases.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: bprice272_1072729544

    Updated:06-14-06

    Extremely unreliable delivery service. This is the second time an order that I placed with them in the last six months was never shipped but my account says scheduled for redelivery and my credit card was charged. Until they switch to UPS or FED-EX I will not reorder from them.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: gcbh4

    Updated:05-16-06

    Ordered 3 laptops (2 separate transactions) and was sent a confirmation and delivery date via email. Four days later I received an email for each transaction stating that stock had been depleted and the laptops could not be backordered, reordered and no substitute would be offered. I should have been told right away that the item was no longer available instead of being given confirmation and waiting four days to find out. Very inefficient and a major loss of time for me to find a replacement.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: g3gtsboy

    Updated:05-09-06

    We ordered a LJ3500N printer from the staples website on May 5th 2006 and received order confirmation, followed by an email stating that Staples was sorry to inform us that our delivery would be "delayed". In this email Staples guaranteed delivery no later than 5/15/06 and today I recieved an email stating that our order has just been cancelled because they are out of stock. I contacted customer service to log a complaint and was not able to achieve any satisfaction.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: big_mofo

    Updated:03-02-06

    This Camera was exactly what I was looking for. It takes great pictures under any conditions. The printer works so well that you cannot tell the difference between my pictures and ones taken to a photo lab.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: wita

    Updated:01-26-06

    The purchase with STAPLES online went smoothly and was a pretty good deal. The Netgear travel rounter came very quickly. Just unfortunately, it turned to be Netgears problem that the travel router didnt supporting a direct communication with the cable modem for my home LAN. Had to return it at the local store, saving trouble to shipping back. Very friendly service. Would like to make another purchase next time.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: JadeL

    Updated:01-15-06

    Staples has the best price for the merchandises I was looking for. The shipping is fast and free. The driver dropped the package 5 minutes earlier than the time I requested on the delivery form and he also left me a voice mail with the time the package was delivered.I was very impressed. Also, Staples delivers up to 7:00pm.Rebates are easy and online. Very good return policy.Best price, excellent service. Will order again.

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