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HP (Hewlett-Packard) TouchSmart IQ504 Desktop

TouchSmart IQ504 Desktop
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    2 User Reviews
  • Price Range
    $1248.00 - $1449.99

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Most recent User Reviews for

HP (Hewlett-Packard) TouchSmart IQ504 Desktop

  • Reviewed by: LMN57NY

    08-20-08

    Duration of ownership: 2 Weeks

    Strengths: That it is All-in-One. The screen is beautiful. Set up is easy. Touch screen is cool.

    Weaknesses:Unexpectedly shuts-down & the screen freezes.

    Overall Evaluation: I've had this PC for about 10 days and have had nothing but trouble. Maybe I have a lemon and my experience will have been an uncommon one but I thought it important to report. In the past ten days I've spent hours and hours on the phone with tech support. We've had to do two, TWO System Recovery's and after three hours on the phone with them yesterday they wanted us to do another. The first problem was that our speakers stopped working. The next problem was our Network card and we lost internet and email. And lastly, we've had "unexpected shut-downs" AND screen freezes. When the screen freezes there is nothing you can do. The mouse does not work, CTL+ALT+DEL does not work nor does the power button. You have to unplug the unit and plug it back in. Both the Unexpected Shut Down" and the "Screen Freeze" (when the computer reboots) take you to the dreaded "Windows did not shut down properly......do you want to restart in safe mode,...or normally." After yesterdays' three hour (+) session with tech support we decided no, we were not doing another System Recover and then have to set up this particularly unit all over again reloading all the software and files. We are going to return this unit to the store we purchased it at and order a new one hoping that our experience with this particular machine is an anomaly and maybe we just got a Lemon. I decided to give it a Fair rating instead of a Poor rating because of the products strengths mentioned above.

  • Reviewed by: im4nits

    07-23-08

    Duration of ownership: 1 Weeks

    Strengths: Simple set-up; HP touch interface works well; very intuitive; great display

    Weaknesses:Nikon Transfer application won't run on Vista 64-bit

    Overall Evaluation: I have had this PC for only one week, but remain wowed by HP's execution. From setup (easy and intuitive; far fewer wires than a traditional desktop) through operation (responsive and stable), my early experience has truly been a joy. The 22" touchscreen display is extremely bright, vivid, and crisp. The touchscreen functionality itself takes advantage of Vista's "baked in" tablet PC functionality. As a longtime tablet user, this is the first implementation and integration of the Vista tablet functionality on a desktop that I am aware of. The touchscreen functionality clearly works best with HP's own "TouchSmart" application shell. This shell has been designed to work well with touchscreen functionality and provides an easy-to-use interface to music, video, calendar, photo, and game applications (among others). There's even a specialized TouchSmart web browser, though it appears to have limited utility to those web pages that HP has specifically designed to take advantage of the TouchSmart shell. This might appear alarming, but you still have full and complete access outside of TouchSmart to traditional browsers such as IE, Firefox, or Safari. I have no problems to report with the integration of my existing peripherals, including a Netgear wireless router, a Canon Pixma multifunction printer, and external speakers and subwoofer. Setup of all of these truly was "plug and play." I also really like the wireless keyboard and mouse that HP bundles with the TouchSmart. The only problem I've encountered is installation of Nikon's Transfer application (for transfer of digital photos from my wife's Coolpix camera). Each of three installation attempts ended with an Install Wizard error message. I learned from Nikon Support that none of Nikon's apps are engineered for 64-bit operating systems. However, there are still multiple options for uploading photos from the camera (e.g., Kodak's free EasyShare application works great). Overall and as an IT professional, I am surprised even by my own enthusiastic reaction. Over time, the "wow" or "gee-whiz" moments with PC technology have become fewer and farther between for me. The HP TouchSmart is an exception to this. For general purpose home computing (it's not a gaming platform or a high-end engineering workstation), it merits your serious consideration.

  • Reviewed by: vszekeres

    07-14-08

    Duration of ownership: 2 Days

    Strengths: Huge touch screen, Friendly Interface

    Weaknesses:Non So Far.

    Overall Evaluation: I saw this product first on the HP website. I have been looking for a touchscreen PC for a long time, but I was reluctant to buy the first generation HP touchscreen PC. This however it's really something. I rush to the local Circuit city store to check it out, and got it right at the spot. The screen is perfent size, fits perfectly under a kitchen cabinet. The colors are vibrant and the interface is intuitve. My kids are loving it and so I'm. I have been waining for something like this a while, and I think this was it. It's vista based, which I like becuase it nicely support touch based inputs. The machine goes to sleep and wakes up quickly which is perfect for a quick lookup of information. Leaving notes to the familify member you simply write on the screen or record a voice or video message. The keyboard is pretty sleek and the mouse too. All and all I think it a beautiful machine into the kichen for all kinds of application. Oh one more thing it's LCD with a glass screen so you don't have to worry about touching it. It cleans easy.

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